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The Business Regulatory Review Agency (BRRA) has expressed optimism about the successful conclusion and implementation of several key reforms aimed at streamlining regulatory processes, eliminating redundancies, reducing duplications and ultimately lowering the cost of doing business in the country.

BRRA Board Chairperson, Dominic Kapalu, attributed the significant progress on these reforms to the commitment and collaboration of various stakeholders, including government ministries, the private sector, regulatory agencies and public bodies. He emphasized that the Agency’s engagements with these entities had been instrumental in advancing critical policy changes.

Providing an update to the media during a press briefing in Lusaka, Mr. Kapalu highlighted the work of the technical working group appointed by the Ministry of Infrastructure, Housing and Urban Development to assess the dual registration requirements for contractors under the National Council for Construction (NCC) and the Engineering Institute of Zambia (EIZ). He confirmed that the technical working group had submitted its report for consideration, marking a crucial step towards addressing inefficiencies in contractor registration. The BRRA remains engaged in discussions to ensure a balanced approach that supports both industry growth and fiscal sustainability.

Furthermore, Mr. Kapalu expressed satisfaction that Cabinet had approved, in principle, the introduction of a bill in Parliament to amend the Rating Act of 2018. The proposed amendments are expected to address long-standing concerns from the private sector regarding property rates, which have been deemed unsupportive of business growth.

Over the past year, high property rates have been a major topic of discussion in BRRA’s engagements with the private sector. In response, the agency has actively collaborated with the Ministry of Local Government and Rural Development to explore solutions. Mr. Kapalu said BRRA would continue engagements with various stakeholders until the amendment process was finalised.
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Stakeholder consultations are a crucial aspect of the Business Regulatory Review Agency’s (BRRA) mandate, ensuring that policy and regulatory changes are inclusive, transparent and well-informed. The process of engaging stakeholders is an essential component of policy and law formation, as mandated by the Business Regulatory Act No. 3 of 2014, which requires public bodies and regulatory agencies to consult relevant stakeholders before implementing regulatory changes.


In line with this requirement, the Siavonga Town Council is currently undertaking consultations regarding the proposed revision of the fish levy from ZMW 0.40 to ZMW 0.50 per kilogramme of fish. This review process is being conducted in collaboration with the Business Regulatory Review Agency, given that the proposed fee adjustment could impact the cost of doing business.
During a stakeholder engagement session with the Siavonga Town Council and key players in the aquaculture sub-sector, BRRA Executive Director Sharon Sichilongo emphasized the importance of stakeholder engagements. She stated that consultations not only ensured the legitimacy of regulations but also provided an opportunity for affected parties to actively participate in the decision-making process before regulations are enforced.


Mrs Sichilongo reiterated that stakeholders play a pivotal role in regulatory compliance, as their cooperation is essential for the successful implementation of any policy changes.
During the consultations, several stakeholders expressed concerns regarding the proposed levy increase. Many argued that the adjustment would significantly raise the cost of doing business, especially considering the economic challenges exacerbated by the drought-induced load management.
Stakeholders noted that power outages had forced them to rely on alternative energy sources, which are both costly to acquire and maintain. Additionally, the increased cost of feed driven by higher production expenses among suppliers was already straining their operations.


The consultation process remains ongoing, with the Siavonga Town Council continuing to receive written submissions from stakeholders. The feedback collected will be thoroughly reviewed before any final decision is made on the revision of the fish levy.
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In a bid to enhance efficiency and ease of doing business, the Business Regulatory Review Agency (BRRA) is set to upscale the implementation of the Single Licensing System (SLS) within the tourism sector. This initiative aligns with BRRA’s mandate to streamline licensing procedures by consolidating multiple regulatory requirements under a single framework for each sector

or subsector of the economy.
The pilot phase of the SLS in the Tourism sector with a focus on the accommodation subsector commenced in 2022, following the government’s recognition of the burdensome nature of multiple licensing requirements. The tourism industry, a key contributor to Zambia’s economy, has long been characterized by complex and costly compliance processes.
Stakeholders have expressed concerns over the high costs associated with navigating multiple regulatory bodies, which has posed challenges for businesses, especially small and medium enterprises (SMEs).
According to BRRA Board Chairperson Dominic Kapalu, the success of the Energy Single Licensing System, implemented by the Energy Regulation Board under the Ministry of Energy, has provided a strong motivation to scale up the initiative in the tourism sector. He said the BRRA was instrumental in the implementation of the energy sector’s SLS and is now leveraging those lessons to develop an advanced electronic platform tailored for the tourism industry.
“The Single Licensing System is designed to simplify compliance by integrating multiple regulatory requirements under a single regulatory touchpoint,” Kapalu explained. “While it does not necessarily eliminate the need for multiple licenses, it streamlines the process by providing a unified regulatory interface, reducing redundancies and improving efficiency.”


The upscaling of the SLS represents a strategic move to enhance regulatory coordination and minimize bureaucratic delays. The centralized system is expected to significantly reduce processing times for licenses and permits, enabling investors and businesses to enter the market with greater ease.


Furthermore, the implementation of an advanced electronic platform for licensing is anticipated to cut operational costs, encourage higher compliance rates and stimulate growth in the tourism sector. These improvements will ultimately contribute to Zambia’s broader economic development goals by fostering an attractive investment climate.


Looking ahead, the BRRA has outlined plans to extend the Single Licensing System to other key sectors, including mining, agriculture, construction and manufacturing. By addressing inefficiencies in the licensing process across multiple industries, this initiative is poised to create a more predictable and transparent regulatory environment.
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A delegation from the Business Regulatory Review Agency (BRRA) has embarked on a benchmarking mission to Mauritius to study and document best practices in business licensing reforms. The visit aims to gain insights into Mauritius’ successful strategies in streamlining regulatory frameworks, reducing business costs and improving the ease of doing business. 

The delegation, led by BRRA Board Chairperson Dominic Kapalu, is particularly focused on understanding how Mauritius has implemented legislative reforms and enhanced its licensing systems, procedures and processes. The island nation has consistently ranked among the top African countries in global ease-of-doing-business indices, making it a valuable model for Zambia’s ongoing regulatory reforms.

Kapalu emphasized that a key objective of the visit is to examine how Mauritius has effectively reduced the cost of doing business through the implementation of its Business Facilitation Act. This law has played a critical role in simplifying administrative procedures, minimizing bureaucratic delays and fostering a business-friendly environment outcomes that align with BRRA’s mandate in Zambia.
Furthermore, the delegation seeks to study how the Economic Development Board of Mauritius regulates specific sectors that have presented regulatory challenges in Zambia. Particular attention is being given to the Tourism and Construction sectors, where licensing and regulatory complexities have posed obstacles for businesses.

Additionally, the BRRA delegation aims to explore how Mauritius coordinates between local and national regulators to ensure efficient and transparent oversight, an area where Zambia is seeking improvement.
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The Minister of Commerce, Trade and Industry Honourable Chipoka Mulenga MP, has described the launch of the Chinsali Regulatory Services Centre (RSC) as a milestone that will bring essential government services closer to the business community in the province. A Regulatory Services Centre serves as a one-stop shop, housing multiple regulatory services and bodies under one roof.
In a speech delivered on his behalf by Muchinga Province Assistant Secretary Brian Sichande, Hon. Mulenga emphasized that the Chinsali RSC is aimed at enhancing the business environment by providing regulatory support and expert guidance on navigating complex legal and regulatory requirements.
The Minister reiterated the Ministry’s commitment to fostering a business-friendly regulatory environment to support economic diversification. This commitment is reflected in ongoing efforts to review business regulations, streamline registration processes and enhance collaboration among regulatory agencies to reduce the cost of doing business in Zambia.
Chinsali Mayor, Lucy Mukuka, noted that the establishment of the RSC marks an opportunity to create and sustain a conducive business regulatory environment in the district.
In a speech delivered by the Deputy Mayor, Councillor Alex Sinyangwe, the Mayor urged the public and business community to take full advantage of the newly established Centre.
Speaking at the same event, Business Regulatory Review Agency (BRRA) Board Chairperson Dominic Kapalu highlighted the significance of the launch in advancing business reforms. He acknowledged government’s prioritization of the private sector as a key driver of economic growth and the critical role of a favourable regulatory environment in enabling private sector growth.
Mr. Kapalu noted that the enactment of the Business Regulatory Act No. 3 of 2014 demonstrates government’s commitment to providing a legal framework for business regulation. The establishment of RSCs, he added, reflects dedication to improving the business regulatory environment and the investment climate.
The Chinsali RSC, officially launched on December 4, 2024, becomes the seventh Centre in the country, joining those in Lusaka, Kitwe, Livingstone, Kabwe, Chipata and Solwezi.
The Chinsali RSC is currently offering services provided by the Ministry of Small and Medium Enterprise Development under the Department of Cooperatives, the Patents and Companies Registration Agency (PACRA) and Chinsali Municipal Council.

Risk Management Focal Point Officers at the Business Regulatory Review Agency (BRRA) have undergone training in Risk Management conducted by the Institute of Risk Management Zambia (IRMZA). The training was aimed at equipping them with skills necessary to effectively identify, address and report potential risks within the organisation.


BRRA Director Business Facilitation, David Simon Banda, emphasized that the training was crucial not only for the Risk Management Focal Point Officers but also for the Agency. He noted that it enhances the Agency’s ability to achieve its objectives while minimizing potential disruptions.


Mr. Banda urged the Risk Management Focal Point Officers to take their roles seriously, stressing their responsibility to ensure consistent application of risk management practices across all departments and units, thereby reducing gaps and inconsistencies.


Speaking at the close of the training, IRMZA Executive Director, Francis Ziba, highlighted the importance of the Risk Management Focal Point Officers’ role, noting government’s commitment to risk management. He commended BRRA management for engaging IRMZA to deliver the training and challenged the participants to apply their newly acquired skills effectively.


Risk Management Focal Point Officers are key individuals within an organization who advocate for, promote and support effective risk management practices. They play a vital role in fostering a risk-aware culture and ensuring that risk management processes are seamlessly integrated into both strategic and operational activities.


By training the Risk Management Focal Point Officers, BRRA is building internal capacity, reducing reliance on external consultants and embedding risk management expertise within the organization.
The training was held at the BRRA offices in Lusaka.
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The Business Regulatory Review Agency (BRRA), in partnership with the World Bank, has emphasized the critical role of Regulatory Impact Assessments (RIAs) in developing effective regulatory frameworks.
RIAs enhance the quality and efficiency of regulations, streamlining regulatory requirements and improving the business environment, as outlined under the Business Regulatory Act No. 3 of 2014. Section 6 of the Act mandates public bodies to conduct RIAs when proposing or reviewing policies or laws that regulate business activities.

This initiative was highlighted during a capacity-building training on RIAs for regulatory agencies. BRRA Executive Director Sharon Sichilongo underscored the importance of the World Bank’s support in enhancing regulatory frameworks.
Mrs. Sichilongo described the World Bank as a steadfast partner in helping BRRA fulfill its mandate. She encouraged participants to take the training seriously, emphasizing its significance in shaping effective policies and laws.

Delia Rodrigo, Senior Expert in Regulatory Reform and the training’s lead facilitator, lauded Zambia as one of Africa’s leading countries in adopting RIAs for regulatory development. She urged regulatory bodies to actively engage in conducting RIAs, noting that they have deeper institutional insights compared to external consultants often hired for such tasks.

Ms. Rodrigo expressed happiness with the commitment exhibited by participants during the training. Participants also expressed satisfaction with the hands-on nature of the training, which was conducted by an experienced practitioner in regulatory reforms.
Among the regulatory agencies represented at the training were the Bank of Zambia, Chongwe Municipal Council, Competition and Consumer Protection Commission, Energy Regulation Board, Independent Broadcasting Authority, Pensions and Insurance Authority and Radiation Protection Authority.
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Zambia joined the global community in commemorating the 16 Days of Activism Against Gender-Based Violence (GBV), an annual international campaign aimed at raising awareness and inspiring action to end GBV. Activities during this period encourage collective efforts worldwide to create a world free from discrimination and abuse.
As part of these commemorations, the Ministry of Commerce, Trade and Industry (MCTI), in collaboration with its statutory bodies and the Legal Aid Clinic for Women, conducted a sensitisation engagement in Mumbwa District on December 10, 2024.


Recognising the vital role of community involvement in addressing GBV’s root causes, the engagement targeted farmers, clubs, cooperatives, and the business community in Mumbwa District.
During the event, MCTI and its partners cautioned participants against GBV cases linked to financial and non-financial independence. The statutory bodies highlighted business opportunities, the importance of formalisation and adherence to business regulations, while the Legal Aid Clinic for Women focused on identifying various forms of GBV, strategies for addressing them and reporting mechanisms.
Institutions present at the engagement included the Business Regulatory Review Agency (BRRA), Competition and Consumer Protection Commission (CCPC), Legal Aid Clinic for Women, Zambia Agribusiness and Trade Project (ZATP), Zambia Bureau of Standards (ZABS), Zambia Compulsory Standards Agency (ZCSA) and Zambia Development Agency (ZDA).


GBV remains a global challenge, often rooted in systemic inequalities and cultural norms. Governments, non-governmental organisations and civil society groups worldwide observe the 16 Days of Activism annually to drive collective action against GBV.


This year’s commemorations were held under the theme: “Towards Beijing +30: UNITE to End Violence Against Women and Girls.”
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Zambian regulators are now incorporating Risk-Based Regulation (RBR) guidelines into their operations, resulting in significant time and cost savings for businesses. This progress was highlighted at a recent workshop organized by the Business Regulatory Review Agency (BRRA) and the World Bank Group (WBG) to assess the impact of RBR implementation.


The BRRA, in collaboration with the WBG, has been driving the adoption of RBR to help regulators allocate resources more efficiently, focusing on higher-risk activities and fostering a fairer business environment. This approach is intended to optimize resource use, reduce unnecessary regulatory burdens, and streamline business processes.


To ensure the effective rollout of RBR, regulators emphasized the importance of change management, the adoption of digital solutions, and capacity-building initiatives centred on RBR principles.


Held at the World Bank Office in Lusaka, the workshop saw participation from key regulatory bodies, including Patents and Companies Registration Agency, the Energy Regulation Board, the Zambia Revenue Authority, the Zambia Compulsory Standards Agency, the Zambia Bureau of Standards, the Bank of Zambia, the Health Professions Council of Zambia, the Zambia Metrology Agency, the Zambia Tourism Agency, the Zambia Medicines Regulatory Authority, Chongwe Municipal Council and the Business Regulatory Review Agency.


In 2023, the Zambian government, in partnership with the World Bank Group, officially launched the Risk-Based Regulation Guidelines for Public Bodies to support sustainable economic growth through smarter regulation.

The Business Regulatory Review Agency (BRRA) is actively working on reforms aimed at fostering a more business-friendly regulatory environment in Zambia.
BRRA Executive Director, Sharon Sichilongo, highlighted key initiatives such as the digitalization of compliance processes and increased stakeholder involvement to promote transparent regulatory reviews as key to attainment of a conducive business environment.
Mrs. Sichilongo emphasized the importance of collaboration between regulatory bodies and the private sector to enhance Zambia’s investment climate and boost global competitiveness.
Mrs Sichilongo was one of the speakers during the Zambia Investment Forum which was held recently, organized by the Zambia Development Agency in partnership with the World Bank.
The Forum which was held in Lusaka, brought together different stakeholders and focused on reforms undertaken over the past three years and upcoming initiatives to further improve the business landscape.

In celebration of Zambia’s 60 years of independence, the Ministry of Commerce, Trade and Industry (MCTI), alongside its statutory bodies, has launched a tree-planting initiative at Mumana Primary School in Lusaka. More than fifty trees were planted to honour Zambia’s diamond jubilee and support environmental sustainability.
MCTI Acting Permanent Secretary Nalituba Mwale emphasized the importance of tree planting as a proactive step toward addressing the country’s climate challenges. She noted that commemorating the diamond jubilee provided an opportunity for government to collaborate with various partners to commit to a greener future. To this end, MCTI partnered with the Lusaka City Council to select an ideal site and suitable tree species for the exercise.
Mumana Primary School Head Teacher Patricia Mubanga expressed gratitude to MCTI and said the initiative would help students recognize the importance of trees and empower them to educate their communities on the dangers of deforestation.
Lusaka City Council Director of Planning Biggie Chanda added that the education system served as an effective platform for instilling environmental awareness in young learners and fostering a culture of sustainable resource management.
Statutory bodies involved in the event included the Business Regulatory Review Agency, Zambia Bureau of Standards, Zambia Compulsory Standards Agency, Zambia Metrology Agency, and Zambia Development Agency.
The 60 years independence anniversary was commemorated under the theme “60 Years Strong: Honouring Our Heritage, Embracing Our Future.”

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